FAQ

What phones are compatible?

Any phone that supports wireless charging will be compatible. These include but are not limited to:

  • iPhone XR
  • iPhone X, iPhone 8/8+
  • iPhone 7/7+, Samsung s8/s8+
  • Samsung Note 8, Samsung s9/9+
  • Samsung Note 9

Will the Pulse Charge 2 Mount work with a case?

If you have a large case, there is a chance that the mount will not charge your phone. It's recommended to have a slimmer/no case when using it for the best results.

Do you offer a Return Policy? 

Yes. Our return policy lasts 30 days from time of delivery. 

Shipping Times : 

Domestic Delivery Times

All orders are typically delivered quickly, however, in rare occurrences, problems out of our control may occur which can cause delay in delivery. Due to the extremely high demand, delivery times can take as long as 20 days. We apologize in advance if this happens. 

*Please note: Delivery times exclude Sunday and public holidays.

International Delivery Times

International postage times vary greatly depending on which country you are located in. Every countries customs is different and the time of release on your merchandise is based solely on your countries customs.

*Please note: Delivery times exclude Sunday and public holidays.

Shipping Costs: 

Shipping costs are calculated at checkout. The cost is based solely on the dimensions and weight of the products that you order. For the most part, standard shipping for domestic orders are free.

Shipping Tips:

Providing us with error-free shipping and correct billing information will help avoid unnecessary delays and get your merchandise delivered as quickly as possible.

Here are a few tips to keep in mind: 

  1. Your billing address must match the address that appears on your monthly credit card or bank statement. Be sure to check your statement for accuracy.
  2. Leave fields blank if they don't apply to your shipping or billing address. Do not enter "N/A," "Not applicable".
  3. Enter information in the appropriate fields. For example, do not enter city and state information in the Address Line 2 field; use the provided city and state fields instead.